Irene
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Articles
Recent activity by Irene-
Saya sudah melakukan verifikasi akun (KYC), namun mengapa ditolak?
Setiap permintaan verifikasi akun yang masuk akan segera diproses oleh tim KYC kami. Ada beberapa hal yang dapat menyebabkan permintaan verifikasi akun Anda ditolak. Anda berumur di bawah 18 tah...
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What to do if I forgot my password?
Jika Anda lupa password, silahkan lakukan langkah mudah berikut ini :– Buka aplikasi Fuse Anda– Klik lupa kata sandi?– Anda akan mendapatkan password yang baru via SMS– Masukkan password yang baru–...
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How much can I claim for my surgeon fee?
It will depend on the table of surgical operation applicable for your surgery. The surgical table number will then be used to determine the surgical limit under your plan type. Surgical table numbe...
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Is there a waiting period for claim submission?
Yes. You will not be allowed to claim if the hospitalisation occurs prior to or during the first 30 days of issuance of this benefit or revival of the main policy.
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How will I receive my claim payout?
You will receive your claim payout depending on the method of payment as indicated in your bills. For example: Your total bill amount: $1,250 Your total eligible amount (assuming $250 is ...
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How do I withdraw the deposited cash benefits including interest of my policy?
The function “Withdraw Deposited Cash Benefits” is available if your policy has a deposited coupon. Upon successful log-in, select the policy you wish to withdraw cash benefit from. In the policy d...
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How do I change the payment method?
The function “Change payment method” allows you to update the payment method for your Life and Health Insurance policies. These are the current accepted payment methods via My Income: • Life insura...
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What are the acceptable proofs of income?
If Employed: 1 month latest payslip, OR Bank statement (last 3 months) or passbook, OR Certificate of employment, OR Employment Contract If Self-Employed: Latest Financial Statement Bu...
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Can I re-avail of a loan?
You can re-avail your personal loan as long as you have already paid at least half of your original loan term, and there has been no record of missed payments. Example: Original loan term is for 12...
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What are the fees and charges for personal loan?
Processing Fee MYR 200 Notarial Fee (For MYR 10,000 loan and up) MYR 30.00 Documentary Stamps (For MYR 25,000 loan and up) MYR 0.50 for every MYR 200.00 Late Payment Fee 3% of the amount d...