Irene
- Total activity 74
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Activity overview
Latest activity by Irene-
Irene created an article,
I tried to sign up on the NEW Metrobank App but an error occurred. What should I do?
If this is your first time to sign up and the error screen below appears, tap on “Check Details” and verify your account details such as name, date of birth, or contact number. If you are signing ...
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Irene created an article,
I lost my credit card, what do I do?
If your credit card is lost or stolen, you may immediately block it using the Metrobank App to prevent fraudulent transactions. Note that blocking is permanent. You may also report a lost card by c...
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Irene created an article,
How would I know the status of my credit card application?
Your credit card application will be evaluated and processed within 7 to 10 working days. To check the status of your application, you may call our Customer Service Hotline at 88-700-700 or via the...
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Irene created an article,
I want to dispute a suspicious transaction in my account. How do I file a complaint?
For concerns about duplicate billing, cancelled subscriptions, unauthorized withdrawals or transfers, and other suspicious transaction, you may fill up a Customer Dispute Form and submit to your br...
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Irene created an article,
What valid IDs can I present?
Examples of valid IDs include the following: a. Philippine Identification Card (PhilID) b. Passport (including those issued by foreign governments) c. Driver’s License d. Professional Regulation Co...
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Irene created an article,
How do I open an account?
Visit any Metrobank branch to open an account. You will be required to submit one valid, photo-bearing ID with your signature and the initial deposit of the account you want to open. Check the comp...
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Irene created an article,
Data protection
Data protection is the top priority as far as CRIF is concerned. CRIF's products and applications are subject to continuous development so that they can guarantee the best possible level of securit...
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Irene created an article,
Does a data inquiry cost me anything?
Not usually. (Article 2 Para. 1 VDSG: "An appropriate contribution to the cost may exceptionally be demanded if:a. The person making the application has already been supplied with the required info...
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Irene created an article,
I have received the information CRIF holds on me. What can I do if it contains details that are incomplete or inapplicable to me?
CRIF places the highest possible value on data quality. Nevertheless, if it turns out that incomplete or inapplicable information has been stored in the database, we will naturally take action to c...
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Irene created an article,
Bagaimana cara memulai berinvestasi reksa dana di Ajaib?
1. Lengkapi data diri kamu di aplikasi kami. Data ini akan digunakan untuk verifikasi wajib dari OJK demi keamanan dan kenyamanan kamu. Proses verifikasi ini biasa memakan waktu 3 jam (apabila data...